Construction Claim Management Professional (CCMP) | PM Guide
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Master Claims - Preserve Your Rights

Construction Claim Management Professional (CCMP)

Engineer Jan Zakhary

Learn how to identify, substantiate and defend construction claims before they become disputes (EVENT → NOTICE → EFFECT → ENTITLEMENT → SUBSTANTIATE → CLAIM → DEFENCE) - 15 Hours | 60+ Lectures | Case Studies | Real Projects Scenarios | Certificate, After (CCMP), You will have the strength to identify, submit obtain the approval of the Claim, understand what is happening in the projects and being professional to apply this knowledge in your project.

Construction Claim Management Professional (CCMP)

  • Jan Zakhary Engineer Jan Zakhary
  • Master Claims - Preserve Your Rights
  • (6)

After completing CCMP, you will be able to:

Upon successful completion of this course, you will be able to:

🟠 Identify Contractual Entitlement


🟠 Prepare Contractual Notices


🟠 Analyse Delay


🟠 Prepare EOT Claims


🟠 Calculate Prolongation Costs


🟠 Establish Cause & Effect


🟠 Build Claim Evidence


🟠 Write Professional Claims


🟠 Present and Defend Claims

By the end of this course, you will have the knowledge and practical skills required to identify, develop, present, and defend construction claims with confidence, maximizing the likelihood of a successful claim outcome.

“You will learn Construction Claims.”

Why CCMP with PM Guide?

Not just theory.

Learn the practical claims process:

EVENT → NOTICE → EFFECT → ENTITLEMENT → SUBSTANTIATE → CLAIM

This could become one of the most important advantage you will have to face the competitive market.

Course Details

Claims have become a natural and expected part of modern construction projects due to their scale and complexity. This has created a growing need for professionals capable of preparing and submitting successful Claims to secure their organization’s entitlement to additional cost or Extension of Time (EOT). This is precisely the focus of the Claims Course, where the learning journey progresses step by step.

The course begins with defining what a claim is, its types, causes, and the contractual provisions that support each category. It then moves into explaining the FIDIC 2017 Contract conditions related to Claims, including Claim Notices, strict time bars, and the requirements for a fully detailed claim.

The course provides an in‑depth explanation of all major types of claims, supported by practical examples from real projects, including:
Extension of Time, Variations, Disruption, Acceleration, Suspension of Works, Termination, and Force Majeure.
Each type is explained along with the correct procedures for dealing with it.

The course also covers Delay Analysis using all major methodologies, and Cost Analysis covering all cost categories. A practical case study from an executed project is included to demonstrate how to calculate the cost associated with an Extension of Time.

Finally, the course explains how to prepare and submit a professional Claim, focusing on the four essential elements of a compliant claim:
the Event, the Impact, the Entitlement, and the Substantiation,
along with how to prove the claim and support it with proper documentation. Throughout the course, real examples from major successfully delivered projects are used to reinforce understanding.

Teaching Approach

The course combines Arabic instruction with the use of English contractual terminology from FIDIC 2017. Trainees will have access to a wide range of learning materials, supported by real‑world case studies for each type of claim they may encounter in construction projects.

The course simulates professional environments and enhances contractual thinking and creativity through 15 hours of high‑quality instruction, delivered in 60 lectures, all supported by extensive practical experience.

Learning Materials & Certification

Participants will receive comprehensive learning resources, including:

  • Video lectures
  • PDF files accompanying each lecture
  • Digital resources
  • Real case studies
  • A Certificate of Completion for the course

Since the course is designed as a practical application, it includes a full demonstration of how to draft and submit a professional Claim, supported by a real example.

The instructor, Eng. Jean Zakhary, provides continuous guidance, feedback, and mentoring to ensure participants gain maximum benefit from the learning experience.

Course Modules

Module Topic Duration Lectures Description
1 Course Overview 22 min 1 Overview of key concepts and course content
2 Introduction to Claims Management 1 hr 30 min 5 Key definitions, causes of claims, supporting contractual clauses, reasons for claim failure, and the claim lifecycle
3 Claims under the FIDIC Contract 1 hr 35 min 10 Introduction to FIDIC, detailed explanation of Sub‑Clause 20 (Contractor’s and Employer’s Claims), time bars, Notices, fully detailed claims, and continuing effects claims
4 Types of Claims in Construction Contracts (Detailed) 5 hr 16 min 17 Detailed explanation of all claim types with real examples: EOT, Variations, Disruption, Acceleration, Suspension, Termination, Force Majeure
5 Delay Analysis 2 hr 14 min 10 Study of all delay analysis methods, selection of method based on project nature, and explanation of concurrent delay
6 Cost Analysis 1 hr 26 min 9 Explanation of all cost categories (direct, indirect, profit), with a practical example calculating EOT cost
7 Professional Claim Preparation & Submission   8 How to prepare and submit a professional claim, focusing on the four pillars: Event, Impact, Entitlement, Substantiation, and how to prove and document the claim

Learning is not merely memorizing information; it is the development of critical thinking, the application of knowledge, and the ability to solve real‑world problems.

Additional Information

For more details about the Claims Course, its duration, participation options, or payment methods, please contact us via WhatsApp at 00971547003321 or visit the course page at www.pm-guide.net.
Participants are encouraged to follow the study plan and communicate at any time to achieve the best results.

 

    1 Lectures

    5 Lectures

    10 Lectures

    17 Lectures

    10 Lectures

    9 Lectures

    13 Lectures

To ensure successful enrollment and full participation in this course, trainees are expected to meet the following general requirements. These requirements help ensure that participants have the essential knowledge, skills, and access needed to benefit fully from the course content.


Experience Requirements

This course is designed for participants from all backgrounds, regardless of prior professional experience. An interest in the field of engineering and construction projects is sufficient.


Technical Requirements

•     Access to a computer or device capable of running the course platform and related software.
•     A reliable internet connection to access the learning materials, including video lectures and PDF files.


For additional information or specific guidance regarding the course, please contact us via WhatsApp at 00971547003321 or visit the course page at www.pm-guide.net.
Meeting all requirements will help you achieve the best learning outcomes and ensure a successful training experience.

By the End of This Course

By the end of this course, professionals will have acquired and developed the knowledge, skills, and competencies necessary to apply the concepts presented within their professional fields. Participants will be able to understand claims, their causes, and how to manage them effectively—and most importantly, they will learn how to prepare and submit a professional Claim to ensure its success.
Participants will also receive the following:

 

Certificate & Learning Materials

  • Certificate of Completion: “Construction Claim Management Professional (CCMP)”
  • Video Lectures: Accessible for one full year
  • PDF Lecture Notes: Provided with each video

 

Practical Skills Gained

  • Applying the knowledge and claim case studies covered in the course to ensure entitlement and successful claim outcomes
  • Using FIDIC Contract provisions to support various types of claims, including Variations, Extensions of Time (EOT), and others, supported by proper documentation and project records
  • Calculating the costs associated with claims and performing appropriate delay analysis
  • Preparing and submitting a professionally structured Claim to maximize the likelihood of approval

Participants are encouraged to carefully review the PDF lecture notes and apply their knowledge to practical scenarios to fully achieve the course outcomes.

 

AED1045.0 5% VAT Excluded

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  • Delivery Mode Recorded
  • Certificate Attendance Certificate
  • Language English, Arabic
  • Learning Resources Videos, PDF
Reviews
5.0 Rating
6 Reviews
100% Verified
Christina Rizk Verified
5.0

It is not an easy job to fight for claim but after completing the CCMP with PM Guide it becomes an enjoyable journey to get the claim successfully from the event till the entitlement and most importantly submitting the Notice on time and Cause-Effect relationship and the secret is how to arrange the substation Thanks again Eng. Jan t is second course with PM Guide

ن
نادى سمير عبدالله Verified
5.0

دورة ممتازة لكل مدير مشروع او اي مهندس يعمل في مجال الانشاءات عموما فهي تأخذك من بدلية الحدث حتى الاستحقاق (حدث-اشعار-تأثير-اثبات -استحقاق) و دراسة طرق تحليل التأخير و التكلفة لكن ما لفت نظري حقيقي هو كم الأمثلة العملية - حقيقي مجهود يحترم

S
Shady Youssry Farag Verified
5.0

Appreciate the efforts done on this course as it unlocked new secret on how to success the claim, starting from cause till the entitlement, in how to stablish the cause-effect relationship and how to substantiate, and really what is outstanding is the practicality and case studies from real projects.

K
Kerolos Boushra Verified
5.0

An excellent course that helped me look at claims from a more practical and structured perspective. The real project examples made the concepts much easier to understand and apply in day-to-day QS and contract work.

M
Mohamed Ismail Verified
5.0

محتوى منظم ، متميز جدا بأسلوب شيق أكثر من ممتاز

Jan Zakhary

Jan Zakhary

Lecturer
Meet the Expert

Learn From Someone Who's Actually Managed the Projects Contract, Not Just Read About It Eng. Jan Zakhary has spent 25+ years managing high-rise, airport, transportation, and mixed-use projects across Egypt and GCC specially UAE. PM Guide exists because engineers kept asking him the same question: "How do I actually protect my project when things go wrong?" So, every course is built from real contractual issues, real FIDIC clauses in practice, even real Dubai and Sharjah Municipality exam patterns — not generic theory.

169 Students
5 Rating
8 Courses
  • Expertise in FIDIC & Construction Contract Management
  • Master Contracts, Claims & FIDIC in Practice
  • Develop the Skills to Protect Your Project's Interests
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Protect Your Entitlement | Master FIDIC in Real Project Scenarios | Prepare for UAE Municipalities Accreditation

Start your journey with us to enforce the contractual and technical awareness and turn it into professionalism for career growth

Weekly time commitment depends on course length and difficulty, with recommendations provided in the course overview.

Learning materials may include video lectures, reading resources, and practical exercises.

Instructor support may be available through live sessions, discussion boards, or scheduled office hours.

Access policies vary by course. Some courses allow continued access to materials after completion.

Some courses may require additional materials or fees, which will be clearly stated in the course description.

بالطبع تمنح شركة PM Guide FZELLC (شركة موثقة في الإمارات - ترخيص رقم  2626512771888) شهادة لإتمام الدورة

 

 

The course duration varies and is typically measured in weeks. Exact timelines are provided in the course details.
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