1. Terms of Service (“Terms”)
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website
https://pm-guide.net/.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the services and courses we provide, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Service.
Termination
We may terminate or suspend your access to our Service immediately, without prior notice or liability, including but not limited to cases where you breach these Terms by sharing access to your course with third parties.
All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation provisions relating to ownership, warranty disclaimers, indemnity, and limitations of liability.
Subscriptions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). Subscription fees are charged in advance on a recurring basis every six (6) months or twelve (12) months, or as otherwise stated in the product description.
Content
Our Service provides you with access to courses and educational materials. As with any website, our site may experience temporary interruptions for maintenance or due to hosting-related issues. Such interruptions are rare, and we will use reasonable efforts to minimize downtime. However, you shall not be entitled to any compensation as a result of such events.
Links to Other Websites
Our Service may contain links to third‑party websites or services that are not owned or controlled by pm-guide.
pm-guide has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third‑party websites or services. You further acknowledge and agree that pm-guide shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with the use of or reliance on any such content, goods, or services available on or through such websites or services.
Amendments
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will attempt to provide at least thirty (30) days’ notice prior to any new terms taking effect. What constitutes a material change shall be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us at:
contact@pm-guide.net
2. Privacy Policy
Mr. Jan Marzouk Nesseem Zakhary (“Jan Zakhary”) owns, manages, and operates PM Guide FZE LLC (“PM Guide”), under license number 2626512771888 issued by Ajman Free Zone – United Arab Emirates, and operates the website www.pm-guide.net, and may operate other websites or social media pages. PM Guide is committed to respecting your privacy with regard to any information we may collect while operating our websites.
Website Visitors
Like most website operators, PM Guide collects non‑personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PM Guide’s purpose in collecting non‑personally identifying information is to better understand how visitors use its website.
PM Guide may also publish aggregate, non‑personally identifying information from time to time, such as in reports on trends in website usage.
PM Guide also collects potentially personally identifying information, such as Internet Protocol (IP) addresses, for registered users and for users leaving comments on pm-guide.net blogs/websites. IP addresses of registered users and commenters are disclosed only under the same circumstances in which personally identifiable information is disclosed, as described below, except that commenter IP addresses and email addresses are visible to administrators of the blog or website where the comment was left.
Collection of Personally Identifying Information
Certain visitors to PM Guide’s websites choose to interact with PM Guide in ways that require PM Guide to collect personally identifying information. The amount and type of information collected depend on the nature of the interaction. For example, visitors who sign up on pm-guide.net are asked to provide a username and an email address.
Visitors who engage in financial transactions with PM Guide are asked to provide additional information, including, where necessary, personal and financial information required to process such transactions. PM Guide collects such information only to the extent that is necessary or appropriate to fulfill the purpose of the visitor’s interaction.
PM Guide does not disclose personally identifying information other than as described in this policy. Visitors may always refuse to supply personally identifying information, with the understanding that doing so may prevent participation in certain website‑related activities.
Aggregated Statistics
PM Guide may collect statistics about the behavior of visitors to its websites and may display or provide such information publicly or to third parties. However, PM Guide does not disclose personally identifying information except as described in this policy.
Protection of Personally Identifying Information
PM Guide discloses potentially personally identifying and non‑personally identifying information only to its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on PM Guide’s behalf or to provide services available at its websites, and (ii) have agreed not to disclose it to others.
Some of those employees, contractors, and affiliated organizations may be located outside of your country. By using PM Guide’s websites, you consent to the transfer of such information to them.
PM Guide does not rent or sell personally identifying information. PM Guide will disclose such information only in response to a subpoena, court order, or other governmental request, or when PM Guide believes in good faith that disclosure is reasonably necessary to protect the property or rights of PM Guide, third parties, or the public.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. PM Guide uses cookies to help identify and track visitors, their usage of the website, and their website access preferences.
Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using PM Guide’s websites, with the drawback that certain features of the websites may not function properly without cookies.
Business Transfers
If PM Guide, or substantially all of its assets, were acquired, or if PM Guide were to go out of business or enter bankruptcy, user information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer may continue to use your personal information as set forth in this policy.
Advertisements
Ads appearing on our websites may be delivered by advertising partners who may set cookies. This Privacy Policy covers only PM Guide’s use of cookies and does not cover the use of cookies by advertisers.
Google AdSense and DoubleClick DART Cookie
Google, as a third‑party vendor, uses cookies to serve ads on this website, including the DoubleClick DART cookie, which enables the display of ads to users based on their visits to this and other websites.
Information Shared with Payment Service Providers
Information shared for payment processing includes:
- Name
- Email address
- Address
- Phone number
- City / State / Postal code
- Unique payment ID
- Payment provider ID
Changes to the Privacy Policy
PM Guide may change its Privacy Policy from time to time at its sole discretion. Users are encouraged to frequently review this page. Your continued use of the website after any change constitutes acceptance of such changes.
3. Course Access Policy
All courses purchased from PM Guide include an access period of 365 days, commencing from the date the course is activated, not the date of purchase.
After expiration of the access period, the following extension policy applies:
✅ First month extension: Available for USD 20–30, subject to the platform’s applicable policy at the time.
✅ Second month extension: Also available for USD 20–30 under the same conditions.
🔁 From the third month onward: Full re‑purchase of the course is required to restore access.
This policy is intended to ensure fair use, protect platform performance, and maintain the quality of content and services.
For support or inquiries, please contact our team.
4. Refund Policy
Thank you for purchasing our courses. We strive to provide a satisfactory learning experience when browsing, evaluating, and purchasing our courses, whether self‑paced online courses or live interactive online courses.
The following terms apply to the Refund Policy. By purchasing a course from PM Guide, you agree to the Privacy Policy, Terms of Use, and this Refund Policy.
Cancellation and Refund – Online Training
Self‑paced online courses:
If you are not 100% satisfied with your purchase (with valid and accepted reasons to the Company), we may refund 50% of the order value if requested within three (3) days of the purchase date.
Live interactive online courses:
Refund requests must be submitted before the second session. Once the second session has commenced, the right to a refund is forfeited.
To request a refund, please email:
contact@pm-guide.net
or contact us via the live chat on the website. A response will be provided within seven (7) business days.
Note:
All approved refunds are processed within up to thirty (30) business days following PM Guide’s approval of the refund request.
5. Account Sharing and License Usage Policy
To protect the integrity of the courses, digital content, and learning environment, each PM Guide account is licensed for single‑user use only, and account sharing in any form is strictly prohibited.
Violations include, but are not limited to:
- Sharing usernames, passwords, or login credentials with any other person.
- Allowing any third party to access courses through your account.
- Broadcasting or presenting educational content to groups or third parties without prior written consent from PM Guide.
- Downloading, recording, copying, or redistributing any educational materials or videos.
PM Guide reserves the right to suspend or permanently terminate any account immediately and without refund
